Privacy Policy

1️⃣ Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal details such as your name, email address, phone number, shipping and billing address

  • Order and payment information (payment details are processed securely by third-party payment providers)

  • Browsing data such as IP address, device type, browser type, and pages visited

  • Communications you send to us via email or contact forms

 

2️⃣ How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Communicate with you about your purchase, delivery, or support inquiries

  • Send updates, promotions, or marketing emails (only if you opt in)

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure website security

 

3️⃣ How We Store & Protect Your Data

We take reasonable steps to protect your personal information using secure systems and trusted platforms.

Your data is stored through Shopify’s secure servers and accessed only by authorized personnel when necessary.

 

4️⃣ Sharing Your Information

We do not sell or rent your personal data.

However, your information may be shared with trusted third parties only when necessary, such as:

  • Payment gateways (to process transactions)

  • Shipping and logistics partners (to deliver your orders)

  • Marketing tools (email or analytics platforms) to improve our services

All third parties are required to handle your data responsibly and in compliance with privacy laws.

 

5️⃣ Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Understand how visitors use our site

  • Improve performance and user experience

You can choose to disable cookies through your browser settings, though some features may not function properly.

 

6️⃣ Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal or operational requirements)

  • Opt out of marketing communications at any time

 

7️⃣ Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

 

8️⃣ Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.

 

9️⃣ Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: hello@supercubetea.com